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Have a question or need assistance? Fill out the form below and our support team will get back to you as soon as possible.

Frequently Asked Questions

Find quick answers to common questions about RiseUp.

You can request verification from your Creator Dashboard settings. You will need to provide government-issued ID and links to your other social platforms to demonstrate notability.
Payouts are processed according to the schedule you select in your payment settings (e.g., weekly or monthly). Funds typically take 2-5 business days to clear into your bank account after processing.
If you cancel an active membership, you will continue to have access to the creator's exclusive content until the end of your current billing cycle. After that, your access will be revoked and you will not be charged again.
You can use the 'Report' button available on all posts and profiles, or submit a formal DMCA notice through this support form by selecting 'Report Content' as the issue category.
Yes. We do not store your full credit card information on our servers. All transactions are processed securely through our licensed, PCI-compliant third-party payment partners.